“Breathless is not beachfront however its expansive pools are gorgeous. There is beach access at Secrets, which is next door, and a short walk. Breathless rooms are beautiful with state of the art technology that controls drapes lights, and other room amenities. There are a couple of high quality specialty restaurants there reserved for Breathless hotel guests however they have access to Secret food services and restaurants. Breathless has a scenic rooftop that faces the harbor where yachts and incoming cruise ships embark/park.”

“My wife and I hosted our wedding at this resort and brought over a lot of our friends and family to celebrate our union. We spent a lot of money as a whole at this resort so it saddens me to have money stolen out of our suite the day after our wedding. Our wedding package included breakfast in bed however, after never receiving this service we went down to the spoons restaurant to get a quick meal. After returning to our room we realized our money was gone and our suite had been completely cleaned by housekeeping. A report was made and we were told that the investigation would take 72 hrs. The customer service has been horrible. We haven’t received any calls from management, no follow up, etc. I do not recommend staying at this resort. I wouldn’t even trust leaving my suit case in the room. Next thing you know your whole luggage will be missing with no answers. Also, we noticed that the sheets had stains in them. We called the front desk and was told that housekeeping was gone for the day so there is nothing they could do about this. Minha esposa e eu organizamos nosso casamento neste resort e trouxemos muitos de nossos amigos e familiares para celebrar nossa união. Como um todo, gastamos muito dinheiro neste resort, então me entristece ter dinheiro roubado de nossa suíte no dia seguinte ao nosso casamento. Nosso pacote de casamento incluía café da manhã na cama, no entanto, depois de nunca recebermos esse serviço, descemos ao restaurante colheres para fazer uma refeição rápida. Depois de voltar para o nosso quarto, percebemos que nosso dinheiro havia acabado e nossa suíte havia sido completamente limpa pelo serviço de limpeza. Um relatório foi feito e fomos informados de que a investigação levaria 72 horas. O atendimento ao cliente tem sido horrível. Não recebemos nenhuma ligação da gerência, nenhum acompanhamento, etc. Não recomendo ficar neste resort. Eu nem confiaria em deixar minha mala no quarto. A próxima coisa que você sabe é que toda a sua bagagem estará faltando sem respostas. Além disso, notamos que os lençóis tinham manchas. Ligamos para a recepção e fomos informados de que o serviço de limpeza havia acabado naquele dia, então não há nada que eles possam fazer a respeito.”