Doubletree by Hilton Hotel Toronto Airport West

Supreet Malaviya

Apr 03, 2021

4

We stayed here for quarantine after our travel, Check in process was smooth, however, overall cleanliness could have been better... Food could have been better tasting, it was just average. However, service was prompt and the staff was very accommodating and nice to us. Anything we asked for was promptly delivered to our doorstep in a matter of minutes...

Mtatiewlash Pualettebardy

Apr 03, 2021

5

If anybody out there is looking for great deals for hotel rooms go to ʜᴏᴛᴇʟʙᴜʟʟʏ.ᴄᴏᴍ reserved a hotel on there and they had the best prices anywhere! The rooms are good and clean. Their service is slow. The food was just okay..

Manuel Meillon

Apr 02, 2021

3

We stayed here for the mandatory stop over. First night, our dinner arrived 2 hours late, we had to call front desk 3 times asking for an update to finally receive dinner. After that, we received our food on time every single time. No complaints about the food. Not great for the overprice, but good. Price doesn't include the shuttle service to go back to the airport.

Liliana Vildoza

Mar 22, 2021

1

This hotel was one of the options to choose from the hotel list provided by the government when returning to Canada. I did the reservation a week prior to arriving in Canada, the hotel immediately charged my credit card while I was still traveling rather than completing it once I arrived. We stayed at the hotel for 1 and 1/2 days, and on the last day they did not provide dinner!! We called numerous times, and they told us it would arrive in 10 minutes. However, we never got it! By 9pm we got our covid test results and we left. We notified them, and we didn't get any refund for the missing meals, not even an apology from the front desk. The reception told us if we have a complaint tell the government with much attitude. I'm guessing that they already know that we're going to leave that night because the others guess that came with us, left before us, so they don't bothered to give us a dinner!!! The rate of the meals are 1/2 star 🌟 !! Paying $400 a day??? Really?? Taking advantage of the situation!!! I won't recommend at all!!!

emily macina

Mar 21, 2021

1

If I could rate zero stars I would. Keep in mind they make you pay $800 per night for the covid package and was promised good food and service. They are serving us food that is worse than high school cafeteria food with no drinks. We were promised to be reimbursed for the $54 10 minute ride from the airport and the hotel lobby said it is the staff at the airport that ripped us off and basically it’s not their problem. You would expect for the prices we pay and the fact we are being forced to stay here we would get decent food and service. I hope this place gets shut down or sued. I am going to make sure to tell everyone how awful this “high end” hotel is. Absolutely ridiculous.

GoPlaces622418

Feb 2019

5

Rooms where very nice , looks like they had just done a refresh would definately recommend staying here, close to airport and good parking and shuttle service . I only wish we had stayed longer...

Exploration578626

Park n' Fly -

5

We used this hotel to park our vehicle while we were travelling. The shuttle service to and from the airport was great and very timely. We waited roughly 15 minutes for a shuttle when we landed...

Explorer06036762856

Great staff and swimming pool

5

Comfortable room. If you want a kettle ask and we got one within 10 minutes. Great swimming pool and sauna we had to ourselves as no one else using. Was in a great location for our visit to...

Aoibheann L

Very comfortable

4

I stayed here for three nights and found the room very comfortable and spacious. The bed and bedding were good quality and it was quiet, easy to sleep. The staff were always incredibly helpful...

nefissasadallah

Everything was up to our expectations

5

We were answered quickly by the shuttle driver upon our arrival. The front desk team was very efficient, warm and welcoming.we did not wait, our key was ready.they asked us if we needed Help with our...

CBee2021

Great space and location.

4

King Suite is very well appointed. Felt like I was in a downtown city condo. Lots of restaurants within walking distance. Just off the Hwy401 major highway which runs from Windsor to Quebec. Hi tap...

vlbcola

Second hand smoke smell in my room

2

The hotel did not seem to be enforcing non-smoking with its guests, I was on a non smoking floor and would come back to my room and find strong second hand smoke smell in the hallway and in my room...

Guide623122

Stay Away from this location

1

I stayed with my family here and have to say this was one of the most disgusting and unsanitary hotels I have ever stayed I would go as far as to say that I would compare this to a cheap motel had...

Jeff J

No toilet paper holder???

3

Itâs a very nice property. The rooms are nice. Our bed was not great - definitely past itâs prime. The bathroom was VERY small with no towel racks or holders and, if you can believe it, no toilet...

theislandway

Great night staff and shuttle driver whi were so accommodating after 24 hours of terrible airline service in Canada.

5

Great night staff and shuttle driver, bed was very comfortable and nice clean hotel. Highly recommend with all the terrible airline service that we experienced after 2 cancelled flights in Edmonton...

webbdavi

Dated, Motel Feeling, Dusty, NO FOOD OPTIONS

2

Although the rooms were somewhat clean, the dust is outrageous, they feel more like a motel room than a DoubleTree hotel room. The rooms are a bit dated, and show a lot of wear. Zero options for...

Transport From Columbus, John Glenn Columbus International Airport (CMH) to Toronto, Toronto Pearson International Airport (YYZ)

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