Experience Luxury at its Finest at The Ritz-Carlton Atlanta

Mohanno F

Apr 30, 2022

4

Nada mal...

Sandro Ferreguett

Apr 30, 2022

5

Bem no centro perto de tudo

Gustavo Souza

Apr 30, 2022

4

O hotel é ok, os quartos poderiam estar em melhores condições ... a academia é apertada ... O atendimento da equipe foi bom!

Jaime González

Apr 16, 2022

4

Me parece bastante bueno para ser de 5 estrellas está bien situado y el trato fantástico

Monie Max

Mar 30, 2022

2

Minha opinião do Ritz, foi blitzed. Esta propriedade não atendeu às nossas expectativas. Nosso quarto não foi higienizado, e a vista era média. Não podemos dizer nada sobre o restaurante ou o nível do clube. Para ser justo, nos deram deliciosos cupcakes no check-out. Não use seu dinheiro suado e pontos aqui. Você pode comprar deliciosos cupcakes em outro lugar por muito menos dinheiro.

Monie Max

Mar 30, 2022

2

My opinion of the Ritz, has been blitzed. This property did not meet our expectations.Our room wasn't sanitized, and the view was average. We can't tell you anything about the restaurant or the club level. To be fair,we were given delicious cupcakes at checkout. Don't use your hard earned money and points here.You can buy delicious cupcakes somewhere else for a lot less money.

Phillip Boyer

Mar 02, 2022

3

Não é uma instalação de nível Ritz Carlton. A mobília do quarto estava um pouco desgastada. Chuveiro ralo lento com água acumulada na bacia. Sem papel de carta no quarto, normalmente gosto de enviar uma carta curta para casa sempre que fico fora da cidade. Nenhum menu no quarto, apenas um código QR e nenhuma maneira de fazer um pedido de café da manhã na noite anterior, então você precisa acordar cedo para fazer o pedido. Dito isto, a comida veio prontamente e era muito boa. O comprimento da mesa para mim tinha uma folha de queda com defeito, então eu tive que sentar de lado na mesa enquanto comia, um pouco chato. As comodidades no local fora do jantar são escassas e, se você estiver viajando com um crédito de extrato a ser gasto no local, realmente não há nenhum lugar para usá-lo além de estacionamento com manobrista e comida, o que foi um pouco irritante, já que meu estado era curto e Eu tive que usar o crédito para desperdiçá-lo. A única razão pela qual esse estado não era desfavorável em geral era que todos os funcionários eram extremamente corteses e profissionais. Marriott/Ritz Carlton, eu recomendo fortemente que, se você for limitar a capacidade de usar os créditos do extrato de programas de recompensas, permita que o viajante doe os créditos restantes do extrato para a equipe como uma gratificação para dividir entre eles. Provavelmente ajudaria muito na retenção de funcionários. Outra alternativa é permitir que o viajante doe o crédito restante do extrato para instituições de caridade.

Shashwat P. Baxi

Mar 02, 2022

5

The hotel is what you would expect. High end. You’re definitely getting a nice hotel with restaurants, in-room amenities, and excellent service. The staff was very accommodating and extremely hospitable. The only downside of this hotel is that it’s located on a busy street that can get loud on the weekends. The location is within walking distance of most of the places you’ll want to see in downtown Atlanta. Would stay here again if I was looking for a high end hotel in downtown ATL.

NIK PARKER

Mar 01, 2022

5

Outstanding customer service! I stayed during Super Bowl and Valentines Day and the hotel was at full capacity, but you wouldn’t know it because of the great care and service they provided. Housekeeping blew me away with their daily consistency and consideration. I ordered room service a dozen times and they were on point every time-didn’t wait long and the food was delicious! Ask for Nicholas-he is awesome! I highly recommend staying at this beautiful, clean, comfortable property! Shout out to the Bellhop-Ya’ll rock! I’ll be back!

phillip boyer

Feb 23, 2022

3

Not a Ritz Carlton level facility. Room furnishings were a bit worn. Shower drain slow with water pooling in the basin. No stationary in room, I normally like to post a short letter home whenever I stay out of town. No menu in room, just a QR code and no way to place a breakfast order the night before so you have to wake up early to place the order. That said, the food came promptly and was very good. The table length for me had a malfunctioning drop leaf so I had to sit sideways at the table while eating, a bit annoying. The on site amenities outside of dining are sparse and if you are traveling with a statement credit to be spent on site there really isn’t any place to use it other than valet parking and food so that was mildly annoying since my state was short and I had to either use the credit for waste it. The only reason this state was not an overall unfavorable one was that the staff were all exceedingly courteous and professional. Marriott/Ritz Carlton, I strongly recommend that if you are going to limit the ability to use the statement credits from rewards programs that you allow the traveler to donate remaining statement credits to the staff as a gratuity to split among them. It would probably go a long way to help with staff retention. Another alternative is to allow the traveler to donate remaining statement credit to charity.

Nicole McGaughy

Jan 30, 2022

5

A equipe aqui é incrível. Normalmente não tenho manobristas me oferecendo água engarrafada enquanto espero meu carro ser trazido. Todo mundo foi tão amigável e profissional. Os quartos e a vista são lindos e há muito champanhe para beber e desfrutar. O que mais você poderia pedir?

Nicole McGaughy

Jan 30, 2022

5

The staff here is amazing. I usually don’t have valet attendants offer me bottled water while I wait for my car to be brought around. Everyone was so friendly and professional. The rooms and view are beautiful and there’s plenty of champagne to drink and enjoy. What more could you ask for?

Anthony Smith

Jan 26, 2022

5

This was by far the best experience we have had. From the front desk to the valet to the bell hop to the restaurant staff at the AG! what ever you wanted or needed they provided. I am more than happy to provide them with the highest rating. If you are in the area and need an attentive staff this is the place. Again thanks for the hospitality and i look forward to more stays with you when we are back in the area

Caleb and games games

Jan 23, 2022

5

THIS HOTEL IS EXTREMELY AWESOME!! THE STAFF AND SERVICE IS AWESOME. I DIDN'T WANT TO LEAVE BUT I HAD TO GO WORK!! LOVED IT!!

Shontina Gladney

Dec 30, 2021

5

I wanted a place to rest and relax without a lot of traveling while I recovered after a chemo treatment, and they did not disappoint. I was able to enjoy all the amenities from live music to the best restaurants. Their Holiday Tea was amazing!They assured we had the Ritz Carlton experience I dreamed about as a child, even during a pandemic.

Jameson Rouse

Dec 30, 2021

3

I tried checking in around 5:30pm and was told my suite was not available for another hour and a half. I was offered a lower tier room instead. I was not offered, I had to request, compensation for the inconvenience and price difference between the suite and the single room they were offering. I was offered $150 hotel credit. We continued to the room to prepare for dinner out. The hotel staff called me roughly 20 minutes later to say the suite was ready and they were coming up with a new set of room keys. Once arriving at the suite, one of the door handles inside was broken and hanging, the phone was broken and did not work and the shower head was broken with next to no water pressure. Parts of the room appeared previously damaged and merely painted over with a new coat of paint. The room service staff was always polite and with good conversation, but the food was often luke-warm. The valet staff was also very polite and attentive, though one runner, out of the six we probably interacted with, had been recently smoking weed and left my vehicle full of the strong smell which was unpleasant to ride with for the next 20 minutes until it dissipated. Apart from a few, the staff was fantastic, but there are other hotels in the downtown area that are nicer for the price you pay.

Sandra Cecilia Melendez Correa

Apr 30, 2021

5

Excelente comida y gran servicio

Efua Gilzene

Aug 25, 2020

5

Very inviting atmosphere and staff. The rooms were comfortable and the special desserts in the lobby were a great touch! We really enjoyed our stay.

Food Meat Distribuidora, C.a.

Apr 30, 2019

5

Me parece muy bonito el hotel y el sitio también

Miller Family Devices

Apr 30, 2019

5

Fue una buen experencia!

Hernan Berna

Apr 30, 2019

4

Gente y lugares muy agradables

Abraham Cisneros

Apr 30, 2018

5

Muy bien

Marjo1187

Nice rooms and location

4

25 minutes by taxi from the airport, right in the middle of downtown, the GWCC and many nice bars and restaurants within walking distance. The rooms and bathrooms have been completely redone and are...

Moodledoo

Remodeled historic hotel with fantastic service

5

We have stayed here every year for our yearly trip (Dragon Con) for the past seven years, with the exception of one year when we stayed at the Marriott Marquis. The staff are wonderful, always...

jshu703

Worth it for the right rate

4

Had booked early and got a corp rate similar to the Westin across the street. Well worth it. Great service, very nice room. Upgraded to a King Suite, which a great sized bathroom and closet. Very...

Susan A

Holiday Getaway

4

A quick holiday getaway to ATL. Upon arrival (well after check in time) we were told our room wasnât clean yet and they could give us a lower level room. The lower level street noise was typical for...

Crystal N

Tell your friends!

5

What a luxurious property! The moment you drive up, you feel like royalty! From valet, to check in, to the marble floor to ceiling lobby.... PHEW! The elevators even look classy with gold finishes...

ENO_FJ

Top hotel in the area

5

Definitely the best hotel in the area with a really good restaurant for breakfast and dinner. I had the best steak in Atlanta at the Atlanta Grill. The rooms are spacious and well organised. The...

The Ritz-Carlton Atlanta, Atlanta

The Ritz-Carlton Atlanta

Price & Availability

Overall

Customers Review

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The Ritz-Carlton Atlanta, Atlanta

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Price & Availability

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